|
What
is Quality?
W. Edwards Deming
Quality Improvement
You do not have to do this...
survival is not compulsory.
Quality by Inspection
Inspection with the aim of finding the bad ones and throwing them out is too
late, ineffective, and costly. Quality comes not from inspection but from
improvement of the process.
The
Quality Improvement Cycle
Measuring Quality
In God we trust…
all others must bring data!
Making
It Work
Continuous or at least periodic effort
Involve all stake holders
Data driven, move the system-wide performance in a positive direction
Address outliers as needed
| 
