True/False
Indicate whether the
statement is true or false.
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1.
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Desktop computers are generally more expensive than notebook computers with
similar storage and processing capabilities.
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2.
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A common cause for connectivity problems is that the network adapters and switch
ports do not match.
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3.
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Software development is a multistep process that usually begins when someone
recognizes a need to perform a task more effectively and/or efficiently using a computer.
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4.
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If the computer is set to automatic logon, you will be required to type a user
name and password to log on to Windows.
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5.
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When you delete a desktop folder, it is moved to the Recycle Bin.
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Modified True/False
Indicate
whether the statement is true or false. If false, change the identified word or phrase to make the
statement true.
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6.
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During the process of backup, data is scrambled mathematically with a
password or password key. ____________________
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7.
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Cookies are created to free memory for other programs; to act as a safety
net to prevent data loss; and for printing. ____________________
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8.
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The Quick Access Toolbar appears to the right of the Office button on the
title bar in Microsoft Office programs. ____________________
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9.
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Unlike Word and Excel, PowerPoint does not have a standard document view.
____________________
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10.
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To add gadgets to the Sidebar you would access the System and Maintenance
category of the Control Panel. ____________________
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Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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11.
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There are ____ basic types of UPS systems.
a. | two | c. | five | b. | four | d. | twelve |
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12.
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What window do you use to execute a ping command?
a. | Accessories | c. | Command Prompt | b. | All Programs | d. | Test Connection |
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Case 3-1
Britton lives in a rural area that sometimes experiences
electrical power failure or fluctuations. He wants to safeguard his computer system against power
outages.
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13.
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Britton could install an uninterruptible power supply (UPS) to keep his computer
running for several ____ following a power outage.
a. | minutes | c. | hours | b. | days | d. | weeks |
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14.
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____ normally exist only during the current session of the software
program.
a. | Cookies | c. | Fragmented files | b. | Temporary files | d. | all of the
above |
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15.
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The rows in an Access table are called ____.
a. | cells | c. | fields | b. | records | d. | objects |
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16.
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What type of software would you use to attend online meetings and share desktop
presentations?
a. | Computer-aided design (CAD) | c. | Project
management | b. | Groupware | d. | Web conferencing |
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17.
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Which of the following is not a task performed by the operating
system?
a. | Coordinate the activities of the computer | b. | Manage resources for
applications | c. | Restrict access allowed to system administrators | d. | Perform system and
file maintenance tasks |
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18.
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Which of the following statements is true about the Linux operating
system?
a. | It has a reputation for being unstable and crashing frequently. | b. | It is an open source
program that is free. | c. | It runs on more personal computers worldwide
than other operating systems. | d. | It contains a processor manufactured by
Motorola. |
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19.
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The Recycle Bin stores discarded items until ____.
a. | another user logs on | c. | the end of the day | b. | the computer is shut down | d. | you empty it |
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20.
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You can recognize the active window because its ____ is a different color or
intensity.
a. | Close button | c. | bottom border | b. | title bar | d. | scroll bar |
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Case 9-2
Natasha is writing a term paper for her history class.
Besides the term paper document, she also has a resource document and notes document open on her
desktop.
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21.
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To minimize all open windows at one time using the mouse, Natasha would click
the Show desktop icon on the ____.
a. | Start menu | c. | Windows Sidebar | b. | Quick Launch toolbar | d. | title bar |
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22.
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To restore a minimized window, Natasha would ____.
a. | press the Windows logo key + the letter “M” | b. | click the Restore
Down button | c. | click its button on the taskbar | d. | click the Maximize
button |
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23.
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Which of the following tasks can you perform using the Appearance and
Personalization window of the Control Panel?
a. | Change your e-mail profile | c. | Adjust the screen
resolution | b. | See a list of installed software | d. | Set power
options |
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24.
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The Ease of Access category of the Control Panel is helpful for users with a
____.
a. | laptop | c. | wireless Internet connection | b. | vision, hearing, or
mobility disability | d. | standard user account |
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25.
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Clicking the time display in the notification area opens the ____.
a. | Control Panel | c. | Clock, Language, and Region window | b. | Date and Time
Properties dialog box | d. | Change Settings dialog box |
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Matching
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Identify the letter of the choice that best
matches the phrase or definition.
a. | Click the Search Help
button. | b. | Click Help and Support. | c. | Type Windows Updates in the Search Help
box. | d. | Click the Start button on the taskbar. | e. | Click the What are updates?
links. |
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26.
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First step in accessing Windows update information
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27.
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Second step in accessing Windows update information
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28.
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Fourth step in accessing Windows update information
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29.
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Fifth step in accessing Windows update information
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Essay
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30.
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List some common operating system problems and a possible solution for each. If
you are using a Windows Vista computer and you can’t hear sound from the computer, describe the
process you would use to find possible solutions to your problem.
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